Privacy Policy

Pesaka Restu ("we", "us", "our") is committed to handling your personal information with the same care and discretion that we bring to our legal work. This Privacy Policy sets out how we collect, use, store, and protect personal data in connection with our inheritance law services and our website at pesakaredas.world.

This policy applies to all individuals who contact us, engage our services, or visit our website. It should be read alongside our Terms & Conditions and Cookie Policy.

We operate in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. If you have questions about how we handle your data, please contact us at [email protected].

The data controller responsible for your personal information is:

We collect personal data only to the extent necessary for the purposes described in this policy. The types of data we may collect include:

• Contact information: Full name, email address, telephone number, and postal address — collected when you contact us or complete our enquiry form.
• Matter-related information: Details relating to an estate or legal matter, provided in the course of our engagement — including names of deceased persons, beneficiaries, asset details, and relevant documentation.
• Website usage data: Technical information collected automatically when you visit our website, including IP address, browser type, pages visited, and session duration, via cookies and analytics tools.

We do not collect sensitive personal data (such as health information) unless it is directly relevant to a legal matter you have engaged us for, and only with your knowledge.

Legal Basis for Processing

• Contract performance: Processing necessary to provide legal services you have requested.
• Legitimate interests: Running our business, responding to enquiries, and improving our services.
• Consent: For optional communications and non-essential cookies.
• Legal obligation: Where processing is required by Malaysian law or our professional obligations as registered solicitors.

Data Retention

Client matter files are retained for a minimum of seven years following the conclusion of an engagement, as required by our professional obligations. Enquiry data from individuals who do not proceed to engagement is held for no longer than twelve months. Website analytics data is retained for twenty-four months.

We use your personal data for the following purposes:

• Responding to your enquiry and determining whether we are able to assist you
• Providing the legal services you have engaged us to deliver
• Communicating with you about your matter, including sending updates and correspondence
• Maintaining our records and meeting our professional and legal obligations
• Improving our website and understanding how visitors use it

We do not sell your personal data. We do not use it for automated decision-making or profiling.

Third-Party Sharing

We may share your personal data with third parties only where necessary, including:

• Courts, registries, and government offices in connection with your legal matter
• Other parties' legal representatives, where required for your matter
• Our website hosting and analytics providers (Google Analytics), who process data on our behalf under appropriate data processing agreements

We take the security of your personal data seriously. The measures we have in place include:

• Encrypted transmission of data via SSL/TLS on our website
• Access to client files restricted to the practitioners and support staff handling your matter
• Physical and digital file security protocols in our offices
• Professional legal privilege obligations, which are binding on all practitioners

In the event of a personal data breach that is likely to affect your rights, we will notify you and the relevant authority as required under Malaysian law and our professional obligations.

Our website uses cookies — small files stored on your device — to help it function properly and to understand how it is used. We use essential cookies (required for the site to operate), analytics cookies (to understand visitor behaviour), and preference cookies (to remember your choices).

You can manage your cookie preferences at any time via our Cookie Policy page, which includes a preference centre where you can accept or decline optional cookies.

Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right of correction: You may ask us to correct inaccurate or incomplete data.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time — though this does not affect the lawfulness of processing prior to withdrawal.
• Right to limit processing: In certain circumstances, you may request that we restrict how we use your data.
• Right to complain: You have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (PDPD) if you believe your data has been handled improperly.

To exercise any of these rights, please contact us at [email protected]. We will respond within thirty days.

For any questions, requests, or concerns relating to this Privacy Policy or our handling of your personal data, please reach us at: